| Issue ID | 1101744 |
| Internal NHTSA # | 10627249 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 04/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2014-08-04: engine light came on, vehicle would not accelerate past 80 km/h and the engine shut off - driving in traffic. 2014-08-05: brought vehicle to 550 terminal avenue. They said it was just the fault-pump and that it was safe to drive. They advised me that they had to order the part from germany. Vehicle was later returned the same day. (23505 km) 2014-08-06: the vehicle engine shut down while driving out the drive way, so i had it towed to 550 terminal avenue. (23514 km). They replaced a throttle actuator. 2014-08-12: vehicle was ready for pick up. Vehicle would not start. Battery replaced. 2014-08-14: picked up vehicle. Then experienced a low accelerating after braking. Went with the foreman for a road test and he agreed that there was a delay when accelerating and that it felt like its going to stall while in "drive". 2014-08-20: they said it was caused by 13 % ethanol in fuel/ software. There's a pinging sound. But i buy the same gas every time 94 octane from chevron. I had a verbal agreement saying that my car was safe to drive and for me to come back to mercedes benz with a new tank of gasoline to see if i would still have the same issues as it was stated that the issue may have been cause by using gas with 13% ethanol/software. |
| Vehicle Mileage at Failure | 23490 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VANVOUVER , BC CANADA V6P1P9, AK |
| VIN pattern | WDDGJ4HB6DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 80 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |